Shipping policy

drjaybrown Global Women's Clothing Online Store - Shipping Policy 

In drjaybrown, we are committed to providing you with efficient and reliable global delivery services. Here are the details of our transportation policy: 

Delivery time: 

It will take approximately 15 to 30 days for delivery. 

All time is calculated from the moment the order is confirmed and payment is made, excluding the time for customs clearance. 

Freight rates: 

All orders are free of shipping charges (but duty is not waived). 

Order Processing: 

We will process the received orders within 3 to 5 days. Orders placed on weekends and during legal holidays will be processed on the next working day. 

Logistics tracking: 

After the order is dispatched, you will receive an email notification containing the tracking number. You can check the status of the package through our website or the official website of the logistics company. 

Customs and Taxes: 

International orders may be subject to import duties and taxes, which are borne by the consignee. The exact amount depends on the regulations of the destination country, and we are unable to calculate or pay these fees in advance. 

Special Note: 

Delivery times in remote areas or during special periods (such as holidays, promotion seasons) may be extended. In case of force majeure factors (such as natural disasters, epidemics, etc.), we will promptly inform you of the delay in delivery. 

If you have any questions related to transportation, please feel free to contact our customer service team at any time.